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Lusher Style Frequently Asked Questions (FAQ)
Here are the most common questions about shopping for women’s clothing at Lusher Style. If you don’t find the answer you need, please contact us at support@lusherstyle.shop.
Ordering and Payment
Q: What currency are your prices listed in?
A: All prices displayed on lusherstyle.shop are in US Dollars (USD). Your bank or credit card provider will convert the USD total to your local currency when processing the payment.
Q: What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, American Express) as well as other secure payment methods, which are displayed at checkout.
Q: Can I modify or cancel my order after it has been placed?
A: We process orders quickly, but we will do our best to accommodate modifications or cancellations. Please contact us immediately at support@lusherstyle.shop with your order number. Once an order has been shipped, it cannot be modified or canceled.
Shipping and Delivery
Q: Where does Lusher Style ship to?
A: We are proud to offer worldwide shipping to most international destinations. Simply enter your address at checkout to see the available shipping options for your region.
Q: How long will it take for my order to arrive?
A: Shipping times vary significantly depending on the destination. You will be provided with an estimated delivery timeframe and a tracking number once your order has been shipped. Please allow extra time for processing during peak seasons.
Q: Will I have to pay customs duties or import taxes?
A: Yes. For all international shipping outside of [Your Home Country/Region – You should customize this section], the customer is responsible for any import duties, customs taxes, or fees levied by their country’s customs agency. These charges are not included in your purchase price or shipping cost.
Q: How do I track my order?
A: Once your order ships, we will send you an email containing your tracking information and a link to the carrier’s website.
Returns, Refunds, and Exchanges
Q: What is your return policy?
A: You may return eligible women’s clothing items within 30 calendar days of receiving your order. Items must be unworn, unwashed, and have all original tags attached. Please refer to our dedicated Refund & Returns Policy page for full details.
Q: How do I start a return or exchange?
A: To initiate a return, please email our support team at support@lusherstyle.shop with your order number and the reason for the return. We will provide you with a Return Authorization Number (RMA) and detailed instructions.
Q: Who pays for return shipping?
A: The customer is typically responsible for return shipping costs if the return is due to a change of mind (e.g., incorrect size or color choice). Lusher Style will cover return shipping only if the item received was incorrect or defective.
Q: When will I receive my refund?
A: Once your returned item is received and inspected, we will notify you of the status of your refund. Approved refunds are processed back to your original payment method in US Dollars and usually take 5–10 business days to appear on your statement.
Product and Sizing
Q: How do I choose the correct size?
A: We provide a detailed Sizing Chart on each product page. We highly recommend checking your measurements against this chart to ensure the best fit. If you have specific sizing questions, please contact us at support@lusherstyle.shop before ordering.
Q: The item I want is out of stock. Will it be restocked?
A: Some of our women’s clothing items are seasonal and may not be restocked. However, popular essential styles are often replenished. Please sign up for the ‘notify me’ alert on the product page, or contact us directly to inquire about a specific item.